FAQs

  • What Is The Average Turnaround Time?

    Turnaround time depends on the type and style of the product ordered. The average turnaround time for shades is 3-4 weeks, while the average turnaround time for shutters is 8-9 weeks. Specialized shutters could take longer, depending on the customization you would like.

  • Why Do You Sell Only Real Wood Shutters & Blinds?

    In over 25 + years of business, we’ve found that plastic, vinyl, and PVC products always disappoint. Regardless of warranty, they eventually sag and split at their structural seams. Due to the formers’ severe lack of quality, we only offer North American Basswood. These high-quality wood options are kiln-dried and suitable for nearly every climate, from desert heat to high humidity.

  • Do You Offer Anything Other Than Wood or Faux Wood Products?

    Yes, we offer a wide selection of gorgeous fabric shades. (Honeycomb shades, window shadings, woven wood, dual/zebra shades, roller shades, automated and more).  Every shade we offer is made of Grade “A” materials, non-toxic, and comes standard with commercial-grade fittings.

    Schedule a complimentary in-home consultation today to view our full range of options.

  • Do Shades and Shutters Help With Energy Efficiency?

    Absolutely! We know energy efficiency is extremely important to you, especially when up to 40% of a home’s heating and cooling can escape through its windows!  The options vary depending on the shades or shutters you select.  We’d love to help insulate your windows with a perfect option for you.  Please let your design specialist know and we will guide you to make the best selections within your style and budget for energy efficiency.

  • What Is Your Most Popular Product?

    Our most popular selection is undoubtedly automated shades. Automated roller shades to be specific. Be it roller shades, honeycomb shades, dual shades, faux wood, and more, these have the added benefit of being motorized. 

    Paired with an app you may raise and lower them even when away from home!  Set a timer for when to open your shades and in the position you’d like them to be set.  Or tell Alexa or Google Home to do it for you! By the way, our automated shades can be hardwired in or wireless.

    Book a complimentary in-home consultation to view the ease of automated shades from the comfort of your own home. 

    Our second most popular selection is standard roller shades. Roller shades come in a variety of colors and fabrics, allowing you to make a selection that goes beautifully with the rest of your interior. You can choose to make a statement or blend in seamlessly.

  • What Is The Warranty of Your Products?

    We stand behind our products being the best in the business. For this reason, we offer a lifetime warranty for any structural deficiencies. If you’re experiencing any issues with your installed products, give us a call and we’ll gladly assist you in getting it fixed!

  • Where Are Your Products Manufactured?

    We’re proud to say all of our products are manufactured in North America. Quality is extremely important to us, which is why we don’t source our shade solutions from overseas.

Still Have Questions?

We would love to answer any questions you may have about custom shade solutions for your home.